ciao ragazzi sul mio call manager 4.1(2) nell'event viewer in maniera randomica appare questo errore:
Event Type: Error
Event Source: Cisco CTIManager
Event Category: None
Event ID: 3
Date: 14/04/2009
Time: 21:37:17
User: N/A
Computer: CCM_GIOIA_01
Description:
Error: kCtiProviderCloseHeartbeatTimeout - CTI heartbeat timeout; provider closing.
App ID: Cisco CTIManager
Cluster ID: StandAloneCluster
Node ID:
CTI Application ID: JTAPI[87]@itgiow04a
Process ID: 1108
Process Name: CtiHandler
Explanation: CTI heartbeat timeout occurred.
This causes CTIManager to close the application connection.
Recommended Action: CTI application will need to reconnect; contact TAC if problem persists..
Dopo questo tutti i CTI Route Point si de-registrano. Qualcuno ha un'idea?
