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Exambible HP2-E19 HP Partner Fundamentals 2009

Inviato: mar 01 giu , 2010 9:17 am
da liubaocun
HP HP2-E19 59 Q&As Exambible V3.8

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1. What is the Optimal Skills Program?
A. a means to build product knowledge
B. a way to develop skills to the highest levels
C. a way to optimize training time and decrease company costs
D. a way to link the necessary level of HP skills to the Partner Business Growth Strategy
Answer: B
2. On average, what is the maximum percent of time that salespeople spend on "active" selling?
A. 10%
B. 15%
C. 20%
D. 25%
Answer: C
3. Which percentage of customers interviewed said they felt meetings with suppliers made little, no or
negative progress?
A. 58%
B. 68%
C. 78%
D. 88%
Answer: C
4. What is considered a compelling business reason?
A. part of a proposal
B. a reason to justify the IT investment
C. a reason for the salesperson to attend a meeting
D. a customer's reason for attending a meeting with a supplier
Answer: D
5. Why are probing questions so important in a sales situation? (Select two.)
Your Partner of IT Exam http://www.exambible.com/
A. They help identify the budget.
B. They help in terms of proposing the correct solution.
C. They help identify or create the customer's real business needs.
D. They help provide understanding of customer problems or challenges.
Answer: CD
6. What is the most important role of a salesperson?
A. to ask questions
B. to listen to the customer
C. to deliver against expectiations
D. to algin IT solutions with customer needs
Answer: B
7. From the customer point of view, what is the main reason for the lack of progress in meetings with
suppliers?
A. poor listening
B. salesperson spoke too much
C. salesperson failed to follow up
D. lack of preparation and planning
Answer: D

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